Airline "eSiberia": Izibuyekezo kwabasebenzi futhi abagibeli

izimo ukhululekile indiza, isevisi enobungane umyalo izindiza nokuqonda phezu ingxenye abasebenzi sezindiza nokuhlonipha iklayenti - hhayi lokhu kudinga izindiza ukuba abagibeli ukuze awenzele umbono omuhle bese uqhubeke ukusebenzisa amasevisi wabo esikhathini esizayo? Nokho, ngeshwa, abaningi kulabo ngokuvamile isebenzisa izinkonzo emoyeni zenethiwekhi, isipiliyoni ezimbi njengoba kuphakeme kakhulu omuhle. Yini ebangela ezibuhlungu kangaka?

Njengomthetho, amakhasimende wahlambalaza sengqondo luhlaza abasebenzi, ingcindezi ngesikhathi sipho ukuthenga izinsizakalo ezengeziwe, ukungabi khona kolwazi ngumgibeli izinguquko kule sheduli kohambo lwakhe, ukungakwazi abasebenzi yezindiza ukusiza esiphuthumayo noma ukungazimiseli aphansi ukusiza umgibeli. Konke lokhu Uphatha kabi idumela le nkampani. Pho-ke, kufanele sithathe isinyathelo ukuze siqinisekise ukuthi indiza yakho ngeke ibe isimo ezinkulu esicindezelayo kule nyanga? Udinga ukuchitha isikhathi yezindiza inqubo yokhetho, ngokubambisana neNhlangano oyoletha nawe imizwelo eyakhayo kuphela. Yini okudingeka ngikwenze? uhlole ngokucophelela ulwazi hhayi kuphela okunikezwayo okutholakalayo ngezinsuku ezikhethiwe kanye izindawo, kodwa futhi libuyekeza amakhasimende wangempela izindiza, okuyinto uzokwazi bakhulume iqiniso basho ukuthi izinga lenkonzo futhi izindiza isimo. Abaningi, ngokwenza kanjalo, baya yenethiwekhi "eSiberia" (yezindiza). Ukuhluzwa kwemibhalo kuwo 2015 no 2016 kuzokusiza ukwakha isithombe ephelele iningi izindaba zamanje wenkampani nezindlela zayo zokusebenza kuya abagibeli. Imininingwane lolu lwazi Kamuva sizoxoxa ngokuthi esihlokweni.

yezindiza

Modern brand "Sibir" izindiza - S7 Airlines (usebenza kusukela ngo-2005, nakuba ngokuvamile umlando inkampani "eSiberia" waqala emuva ngo-1957). The main air zokuthutha ISIZINDA sezindiza Domodedovo (eMoscow) kanye Tolmachevo (Novosibirsk). yenethiwekhi Okubukwe esingilitholile amakhasimende avamile, abangafuni usukhathele ukuhamba okubuyayo mayelana namasevisi we yezindiza. ESiberia S7 Airlines usebenza izindiza eziningi ezindaweni ezahlukene wonke amagumbi wonke (emazweni angaphezu kuka-ngayikhulu namashumi ayisihlanu).

Kunenye umehluko obalulekile, esibonakala by yendiza "eSiberia". Izibuyekezo babike kakhulu isimo izindiza. yobudala sawo silinganiselwa eminyakeni eyisishiyagalombili ubudala. Namuhla, kulo iviyo epaki ayisithupha nesithupha izindiza nemikhumbi angaphandle ezenziwe.

Inkampani yezindiza inikeza ezihlukahlukene namasevisi lula inqubo ukuhleleka kuka, ukuthenga kanye nokukhokhwa amathikithi, uhlelo ukwethembeka amakhasimende avamile.

Airline "eSiberia" (impendulo yombiko sengqondo esiqondile amakhasimende leli qiniso) lithole imiklomelo eminingi ehlonishwayo ngenxa nekhwalithi izinkonzo zabo. Ngo-2014, ukucabangela kwaba esiphathiswa engcono emizileni yasekhaya. Ngo-2015, S7 Airlines baba okungcono yezindiza Russian-International Tourism Organization.

Izibuyekezo

Ukuze abagibeli abaningi inkampani yakhe njalo isibe yezindiza "eSiberia". Izibuyekezo 2016 aqukethe eningi okubuyayo mayelana uhambo oluphephile, izindiza ukhululekile yesimanje, imenyu kakhulu, abasebenzi friendly, lungela ukuhlangabezana uma kudingeka. Amakhasimende wayenombono wakhe mayelana zale nkampani, othwala okuthembekile. Futhi, abaningi bakhangwa amanani enengqondo amathikithi, nakho Uzindla yezindiza "eSiberia" Izibuyekezo - S7 Airlines. Enye ikhasimende bajabule uhlu izindawo etholakalayo kwendiza emangalisayo elula isikhathi sokuhamba (inkampani inikeza ezihlukahlukene indiza ekuseni ukhululekile) uyanda.

Kuyathakazelisa ukuthi omunye izindiza sisigcine kakhulu yezindiza "eSiberia" kubhekwa phakathi abahambi. Izibuyekezo abagibeli ibike ukuthi izindiza zayo njalo kufike isikhathi noma ngisho ngaphambi kwesikhathi. Okungakwazi kodwa jabulani, ngoba ikuvumela ukuba ngokuqiniseka ukuhlela isikhathi sawo siqu.

Abaningi like Uhlelo ibhonasi ezihlinzekwa yendiza "eSiberia" (S7). Izibuyekezo babike ukuthi ngenxa ke, abaningi baye baba amakhasimende abaqotho yenethiwekhi.

Abanye abagibeli zibabaza nobuchwepheshe bale izindiza iqembu uma kwenzeka i-force majeure. ukunakekelwa kwamakhasimende futhi unikeze zonke kunesidingo, afundise futhi zisiza komzamo ukufinyelela lapho beya khona. Ingabe ngaso sonke isikhathi ngale ndlela izenzo yezindiza "eSiberia"? Impendulo evela abasebenzi ukuqinisekisa ukuthi isimo sengqondo esinjalo kuya abagibeli kuwumsebenzi wazo nje kuphela kodwa futhi nesifiso siqu. izakhi ngokwengeziwe isevisi olucutshungulwayo yezindiza uzobe ezachazwa kamuva kulesi sihloko.

ukubhuka

C7 (yezindiza) kwenza amakhasimende ayo pre-ncwadi ithikithi indiza ethile. Lokhu kungenziwa ngqo nenkampani yendiza. Ukuze wenze lokhu, kufanele ugcwalise amafomu afanele ozosithola ku "Izindiza" ithebhu. Esigabeni efanayo website kungenzeka incwadi hhayi kuphela, kodwa futhi ukuthenga alikhokhele ithikithi. Uma imali ukuthengwa ngeke efakwe ohlwini ngesikhathi esithile, ukubhukelwa izokhanselwa ngaphandle kwesaziso. Isikhathi esivunyelwe ukubhadelwa ezisukela ezintathu amahora amabili nane. Ezimweni eziningi, incike singakanani isikhathi esisele ngaphambi kwendiza, futhi yini tariff sisetshenziswa kuleli cala.

Check-in

Bhalisa S7 izindiza kungaba online. Lokhu kungenzeka lwaziswa ngokukhethekile abagibeli abafuna ugcine isikhathi sabo esiningi ngangokunokwenzeka. Kwenzeka kanjani lokhu?

Kulokhu, lo pass boarding uzophinde elakhiwe inthanethi. It uzobe embikweni wombhalo noma i-imeyili. ikhadi ababhekene nesimo esinje kungabaduduza ngokuzimela ephrintiwe ngqo umgibeli. Kufanele ngempela ukuthatha nawe sezindiza. ukubhaliswa Jwayelekile iyatholakala.

umthwalo

Uphenyo yezindiza "eSiberia" kubika induduzo umthwalo zokuthutha izindiza kuhlongozwe.

Ngakho, kunemithetho ethile, lapho umgibeli engakhokhi ukuthutha izimpahla zazo. Zihluke amaklasi ehlukahlukene yenkonzo futhi yamanani. Phakathi kwabo kukhona okulandelayo.

Ukuze abagibeli abahamba ekilasini umnotho, kunetinhlobo temazinga ezimbili: base (kuhlanganisa ukuhanjiswa ngesandla umthwalo nesisindo esingaba amakhilogremu eziyishumi) kanye nezimo (umthwalo nesisindo esingaba amakhilogremu amabili nantathu isandla umthwalo nesisindo esingaba amakhilogremu eziyishumi).

Kunemibandela ehlukile isigaba zamakhasimende: tariff isizinda (zokuthutha imithwalo kuze kufinyelele khilogremu amathathu nambili esandleni imithwalo kuze kufinyelele khilogremu nanhlanu); Uhlelo Oluvumelana Nezimo (isikhala ezimbili imithwalo amakhilogremu amathathu nambili esandleni imithwalo kanye kuze kufinyelele khilogremu nanhlanu); ingane abangaphansi kweminyaka emibili ubudala eziya ngaphandle imibhede yazo okuthwala abafinyelela kwabayishumi khilogremu imithwalo.

Esikhumulweni sezindiza

Okudingekayo inhlalakahle amakhasimende ayo, uzibophezele ekuhlinzekeni yendiza "eSiberia". Nokho, ku-, abonisa ukuthi kwezinye izimo ezimbi kuphakama ezimweni lapho umgibeli akazi ukuthi ukwenza ngendlela efanele lapho usufika kuleyo ndawo esikhumulweni sezindiza. Into yokuqala okumele uyenze - ukuya endaweni check-in futhi imithwalo yabo ebhayisikilini. Khona-ke, ukuthatha imithwalo isandla kanye ngokutholakala Okwemvume yokugibela, ungakwazi ukulawula kanye nokuqalisa nokuvikeleka boarding. Kukhona amakamelo ahlukene inkonzo izikhulu kanye amathimba. amasevisi ezinjalo azizintsha neze khulula. Nokho, lezi amakhasimende nazo edingekayo ukuze agcwalise konke okusemthethweni kusebenza abagibeli abavamile. ukulethwa Abo indiza wenziwa baphendukela zokugcina, kanye kokwehla - lokuqala.

izimvilophu flying

Naphezu kweqiniso lokuthi manje ubuchwepheshe digital babé liyisici esiyinhloko ukusebenza abamabhizinisi, leli qiniso akusenzi ivolumu kwemibhalo yephepha. Kuyinto amakhasimende abadinga ukusebenzisa ukudlulisa kwemibhalo esinjalo, unikeza isevisi okukhethekile yezindiza "eSiberia". Ukubuyekeza ku le sevisi - "izimvilophu Flying" - ukubika ukuthi isevisi siyasebenza kahle: ngokuphepha futhi ngokushelela.

Isebenza kanjani? Xhumana ezikhethekile lapho kuqoqwa / ukulethwa esikhumulweni sezindiza, kukhona abakhona a ukuhlonza idokhumenti siqu, ukuze isivumelwano okuhlinzeka amasevisi akhona lafanele kanye ne imvilophi yenethiwekhi noma iphakheji imibhalo.

S7 Priority

Ezinye inkonzo ekhethekile inikeza abagibeli yendiza "eSiberia". Izibuyekezo ikakhulukazi ukwaba S7 Priority. Amaklayenti bathi le sevisi kusinikeza amathuba amaningi ohambweni lwabo olusha. Wonke umkhaya angazuza amamayela. Abagibeli ukuthola ibhonasi amamayela njalo: hati izimoto, ezihlukahlukene yezitolo, izindiza, ubhuke amahhotela. Asiza ukuthuthukisa isigaba isevisi noma ukushintshanisa them phi izindiza.

Miles zinganikezwa nomkhaya nabangane. Abakwazi umklomelo amathikithi izindiza elishumi elinamithandathu. nabo ukunikeza izinzuzo ezengeziwe.

amalungu hlelo okusha ukuthola yokuthopha lwamakhilomitha emihlanu ngemva ngendiza yokuqala nenkampani yendiza kubhekwe.

Business Class

Airline "eSiberia" (2016 Izibuyekezo ukukhokhela ukunakekelwa okukhethekile ukuze leli phuzu) ithatha ngokucophelela ukunakekelwa kwalabo abakhululekile olindele iningi imvelo yabo, futhi ufuna ezingeni services ayo kwakuthandeka esiphezulu. Yingakho izindiza ukunikeza ukuthenga ibhizinisi ekilasini izindiza ezinezindawo ezahlukene.

Yiziphi abagibeli izinzuzo ukuhamba cabanga ekilasini enkonzo? Kubo labelwe ehlukile Igumbi yangasese. Armchairs ingaphakathi ebanzi futhi engcona ukuba evamile, futhi ibanga elibahlukanisile kwanele uhambo ukhululekile. Isikhundla backrest kuyinto adjustable kahle, futhi ngezinye izikhathi ungase futhi usebenzise footrest futhi ube usufaka iarmrest adjustable.

Abasebenzi ozoyenza ubuthongo ukhululekile futhi ukuphumula, gumbi. imicamelo Kunikezelwe nezingubo zokulala, kanye sigqoka Igumbi amasevisi, izinto esengeziwe ungawuphazamisi indiza.

Abasebenzi abasebenza kanye abagibeli ibhizinisi-class ukudlula izifundo ezikhethekile ezibasiza ukwenza sabaqeqeshiwe iningi yezindiza amaklayenti.

Imenyu zabahamba eba iqembu labapheki obhekana nazo. It is olusha kabili ngonyaka. Imenyu olufana akuthandayo of ngisho amakhasimende olindele kunazo. Ithimba inikeza ukunambitheka appetizers abandayo, izitsha hot, soft futhi utshwala ka.

Jabulisa ngokwabo ngesikhathi indiza, abagibeli kungaba esebenzisa nezincwadi.

Futhi, abagibeli ekilasini lokuqala okuthwala nabo wemithwalo ngaphezulu; zonke tinchubo letihlelekile abazenzi kuyithuba; babe amasevisi atholakala ibhizinisi ekilasini sezindiza. Ngenxa yalezi amaklayenti, kunamabandla ahlukene yokubhalisa edeskini esikhumulweni sezindiza ukuhamba. Kunoma ikuphi, abagibeli ibhizinisi ekilasini zikhishwa ngu kulayini jikelele.

Ukulawula iphasiphothi bese sihlola nokuvikeleka izihambi ngubani fly Ikilasi lokuqala, njengoba kwenziwa ngendlela ekhethekile. Ngenxa yalesi zone ahlukene ohlosiwe. Udinga ukususa izingubo noma izicathulo ngeke luvuke. Uma endaweni sezindiza ezithile kungekho esishintshashintshayo ahlukene, bonke imicikilisho preflight oyokwenziwa uhlelo.

abagibeli Business Class ezilethwa isitebhisi kwi ezokuthutha ekhethekile enikeza induduzo eyengeziwe.

nje okungaqondile

Nakuba ukukhetha isithwali uyakufanelekela namuhla kunzima kakhulu ukuthola lowo izinsizakalo ezizoba khona inhlanganisela ezinhle intengo kanye nekhwalithi yesevisi, sisengakwazi. Ukuze wenze lokhu, nje kudingeka wenze ezinye umzamo. Abaningi, kokuba wafunda ulwazi kuwebhu, kanye nokubuyekeza, wanquma ukusebenzisa amasevisi yendiza "eSiberia". Kungani? Isizathu salokhu wayelinganisela kulokho ithikithi amanani, izindiza yesimanje okuthembekile, anhlobonhlobo izindawo, ukukhathazeka ngobuqotho abagibeli kusukela abasebenzi yezindiza, induduzo ngesikhathi indiza, ukudla okumnandi kanye nekhwalithi, ukunakekela amakhasimende kokubili sezindiza futhi ngesikhathi indiza. Ukunquma kuyadingeka emva indiza akazisolanga. Ikakhulukazi uma uhlela ukuhamba nengane encane noma ulusha ukuthumela bengahambi. Ezimweni ezinjalo, kubalulekile ngesikhathi esifanayo ngaba nokuzethemba nobuchwepheshe bale abasebenzi bayo.

Kubalulekile futhi ukuhlonipha isheduli kanye abagibeli ukukhwezwa yenethiwekhi. Lokhu kuzosiza ukugwema eziningi nezimo ezingajabulisi ukuthi kungavela ngenxa ufa.

Khetha kahle, ukuhamba induduzo!