Indlela ukuhlola esele Rostelecom. isilawuli ibhalansi

Uma sichaza cishe zonke izindlela kwi-inthanethi, wathola ephendula isicelo esithile "indlela ukupheka ...", iqala ngokudumisa izimfanelo umkhiqizo, uphendula umbuzo "indlela ukuhlola esele Rostelecom" Mhlawumbe futhi ngeke akuvumele uhambe ngaphezu izincomo ambalwa inkampani.

Rostelecom - Umholi we-ezokuxhumana Russian

Njengoba umholi ongenambangi ezimakethe nezinsiza zokuxhumana kubasebenzisi ezinkampani wonke amazinga, futhi iziphathimandla isimo isiRashiya, "Rostelecom" kunesithembiso indawo yokuqala ukuqaliswa izixazululo ezintsha ezindaweni kwezindlu kanye nezinsiza zomphakathi, ezempilo, imfundo, e-government, ukuphepha, ngamafu, nabanye.

iKhabhinethi siqu e Rostelecom

Ukuze uthole impendulo yombuzo othi "indlela ukuhlola esele Rostelecom" ngokuqondile inkampani, kuzomele uqale ube iklayenti. By kokubhalisa ekhasini lokuqala le-website esemthethweni, uba umnikazi we "okunethezeka" ihhovisi siqu angenamkhawulo ukuphathwa wesevisi ye-inthanethi, ezifaka hlangana ukuhlahluba ukulawula ibhalansi, umnikeli wemisebenzi yezehlalakuhle lokukhokha, izibalo ukusetshenziswa izinsiza, wefoni ukuphathwa, ushintsho imali plan, ukuxhumana izinketho ezengeziwe, elekthronikhi ama-invoyisi, uhlelo ibhonasi kanye amaseva virtual.

Ukuze uhlole ibhalansi ye-akhawunti Rostelecom, udinga ukuya ku-akhawunti yakho siqu bese uya "Amasevisi wami", lapho ngaphambi zisashisa inkulumo yakho ikhange futhi (ngezithombe) uhlu amasevisi akhethiwe enesimo (asebenzayo / asisebenzi), kanye uhlelo tariff. Uhlu iDemo tibalo ezimbili, enye yazo ibhalansi zonke izinkonzo ukuthi kukhona ngenxa yakho, futhi owesibili ngobuciko (ngoba abomvu) ikhombisa izikweletu.

Isamba izikweletu ungakwazi likhokhele uhlobo ezimbili ezincane, enye yazo ubuza umbuzo "kungakanani kufanele ngikhokhele?" Owesibili - isiphakamiso ubuyekeze i-akhawunti yakho (on the spot). Umbuzo "kangakanani ukukhokha," wena, ngaphezu neminye imininingwane ewusizo, ukunikela isixhumanisi "Umlando wenkokhelo" phambi lapho, ngokukhetha isikhathi oyifunayo, uzofunda indaba.

Ngakwesokudla Igama lensiza ngamunye isixhumanisi "Izibalo", ngokuchofoza bese ukhetha isikhathi kwezinhloso zenzuzo, uzothola ulwazi olufanele.

Ngakho, ehhovisi yangasese ekuboniseni ukulinganisela eyodwa yawo wonke amasevisi akhethiwe nguwe, ngakho nje ukuhlola ibhalansi ifoni ekhaya lakho Rostelecom, awukwazi ukuya isixhumanisi isevisi ohlwini, ngoba ayikho into entsha mayelana ibhalansi lapho ngeke uthole, kodwa uma izingxenye ezidingekayo, udinga chofoza igama service "ikhaya yocingo:. inombolo yakho" Lapha uzothola ukukhumbuza usuku kanye nenani lokugcina lokukhokha Balance at ekuqaleni kwenkathi, kanye izimali kanye nezindleko ngenyanga wamanje. Ngakwesokudla izixhumanisi abamagama azikhulumele: ". Umlando we amacala" "Izibalo", "Call Ngokuningiliziwe", "Umlando wenkokhelo" futhi

Ngezansi uhlu amasevisi athile, akha isevisi ejwayelekile "ikhaya ifoni ....". Kuyinto wendawo, international, phakathi kwamadolobha kanye naphakathi-zokuxhumana. Uma isevisi "zokuxhumana International futhi ahamba 'yenziwe yasebenza, kuzoba kubonisa isimo akhawunti zokuxhumana ngocingo opharetha.

Iphuzu eliyinhloko kule uhlu izingxenye, umsebenzi ngamunye ngokuthi "Document ukulethwa". Nansi ikheli lakho le-imeyili uma ubhalisele ukulethwa umthethosivivinywa imeyili ebhokisini lakho.

"Ukuxhumana Ucingo" e Rostelecom

Uma ixhunyiwe enkonzweni yezokuxhumana mobile ukuhlola esele efonini yakho Rostelecom kungenzeka hhayi kuphela kwi-akhawunti yakho siqu, kodwa futhi sibambe izinkonzo USSD. Ukuze wenze lokhu, kudingeka ukudayela ikhiphedi * 1 * 101 # (noma * 101 #) bese ucindezela inkinobho yokushaya. ngemva nje ambalwa, ibhalansi ye-akhawunti yakho kuzovezwa. nge amasevisi USSD-amasevisi, usengakwazi ukuvuselela ibhalansi ye-akhawunti yakho, uyazi inombolo yakho ukuze kusebenze ikhadi, ucacise ulwazi imali ekhokhiwe kanye nabanye.

Ngaphezu kwalokho, amakhasimende Rostelecom ungabheka akhawunti ezilinganisweni futhi ushayele 4411 futhi 75-60-60. Esimweni sokuqala, ngemva umzuzu noma emibili uzwa umyalezo mayelana nesimo se-akhawunti yakho, futhi inguqulo kwangaphambilini yesibili akucele ukuba uzethule futhi balawule inombolo yefoni.

Ingemuva

Ukuze uthole ukwaziswa jikelele, kuhlanganise nendlela ukuhlola esele Rostelecom, indlela elula uthole kuwebhusayithi yenkampani, lapho ekhoneni eliphezulu kwesokudla udinga ukucacisa emkhakheni phezulu esifundeni sakho, futhi ebhokisini lokusesha ngezansi faka inkulumo ethi "ulwazi kanye nensizakalo yokudlulisela abantu ngabanye." Ngokusho imiphumela yosesho kuyotholakala enombolweni kwemibhalo, kuncike esifundeni, kodwa ulwazi olufunayo ebhekisela iwebhusayithi elihambisana kuzoba umugqa wokuqala. Kuzoba khona ulwazi olushiwo yefoni technical support, Automatic Update service, nabanye abaningi.

Isevisi "Automatic Update Service" inikeza ulwazi mayelana nesimo se-akhawunti ubusuku nemini futhi mahhala.

Ubopha zokuxhumana zezenhlalo

Ekhasini lakho akhawunti siqu ekhoneni eliphezulu kwesokudla kukhona ukuhlobana phakathi kwezinye "Ukuhlanganisa zokuxhumana zezenhlalo", lapho ungakwazi uxhumanise i-akhawunti yakho ukuze akhawunti zokuxhumana nabantu "Ofunda nabo" futhi Facebook, "VKontakte". Uzodinga ukungena lomsebenzisi nephasiwedi ye-akhawunti yakho siqu bese uchofoza inkinobho "Okulandelayo". Ngemva kokuqinisekisa kwakho of the yokuxhumana kuboshelwe ehhovisi lakhe esigijimini esiphathelene kokuphothula ukusebenza. Inethiwekhi ngasinye (uma une ezingaphezu kweyodwa) izinqubo esibophezelayo kuyodingeka ukuhamba wedwa.

Bophezela zokuxhumana engenziwa ekhasini ukugunyazwa ehhovisi yangasese, lapho izinkinobho ezintathu ( "VKontakte", Facebook ne "Ofunda nabo") kukhona ezansi. Khetha inethiwekhi, bese umane ulandela imiyalo.

Ukubophezeleka Ukudala ukuvumela ukuxoxa ku yokuxhumana ukubuka ibhalansi ekulandiseni zonke izinhlelo exhunywe kwi ehhovisi bese ungena ngemvume ku-akhawunti yakho siqu ungasebenzisa login yakho nephasiwedi of yokuxhumana.

Area Ucingo Siqu

Abanikazi Smartphones kanye amaphilisi "indlela ukuhlola esele Rostelecom" ngokuvamile ixazululwe kakhulu nje, yingoba "Rostelecom" ukuthuthukisa izicelo amadivaysi esekelwe Android ne iOS okuthiwa "Area Ucingo Siqu", okuyinto ungenza kusebenze isevisi kwikhabhinethi, sibabhadele ukuqapha ibhalansi amasevisi abo, buka umlando wokukhokha, ukusetshenziswa ukwesekwa tech, njll ..

Uma usunayo ihhovisi yangasese Rostelecom, kungenzeka "ngaphandle kokungqongqoza" ukungena ngemvume "iKhabhinethi Ucingo siqu" ngephasiwedi efanayo negama lomsebenzisi.