Kanjani ukuze nginqobe kwenceku? abantu ukuphathwa Psychology

Ihhovisi elisha, ihhovisi ehlukile, abasebenzi yayo abangaphansi futhi "halo" ikhanda waliphakamisa phezu kwekhanda lakhe ... Konke lokhu ukuqinisekisa nelungelo uthenge usanda kuthola indawo umnyango zokuphatha kanye ngokuzenzakalela ngokungeza nesibalo "umbhoshongo akhethiwe" lenkampani. Kodwa ngaphambi kokuthi kufanele ungasuki isimo isisindo yenjabulo futhi ikhanda kusuka mkhosi izolo behlonipha ukwanda njengoba emgqonyeni uju ngokoqobo wawa ezindiza wamafutha e izinkinga ifomu abangaphansi kwakhe, ngubani umkhankaso lonke impi emnyangweni, obala noma ngasese enqaba ungubani boss entsha .

"Amavukelambuso" indiva umyalelo, ulwazi emncintiswaneni, wayebhekisela kungathembeki yayo, wagxeka ukuphathwa, zonke uhlobo ukubonisa ukwenqena ukulalela. Ekuqaleni, abaphathi ngeke entsha sahlala imisebenzi ingajezisa ngesimo izinhlawulo, nekucoshwa futhi enza imishini izibuko abangaphansi obumnyama (Yiqiniso, ihaba, kodwa awazi ukuthi), futhi impi ongabonakali udonsa on unomphela. umphathi okungafuneki Ubamba iseluleko ngaphezulu nozakwethu abanolwazi noma ukuhlola yembathani-Inthanethi ukuthola indlela kanjani ukunqoba senceku futhi ube umholi ayakufanelekela. Cabanga ukuthi umkhandlu, e anjalo, odokotela bengqondo.

Umugqa mncane phakathi ngenduku futhi isanqante

Eyokuqala mhlawumbe Ukubusa ebaluleke kakhulu - noma yini indlela yokulawula, akufanele ukulimaza noma yimuphi umsebenzi noma isisebenzi inqubo. Kungakhathaliseki ukuthi kungakanani bawahlolisisa izincwadi ngesihloko, wabukela ukuqeqeshwa amavidiyo, wezwa iseluleko ngokwanele engqubuzanayo kusuka nozakwethu ngesikhathi sekhefu, nabaphathi bakho isitayela akufanele zifa ukukopisha imiyalelo inyatheliswe izincwadi futhi wamemezela abaphathi abanolwazi. abantu ukuphathwa Isakholoji incazelo yakho athwalisane imprints bemvelo ngabanye, ubuntu zemvelo, ikhono ayalolongwa ukuba alawule imizwelo yabo, futhi okuhlangenwe nakho kwabo siqu ngendlela sekudlule kusukela phansi kuya sabaphathi engenhla. Isimo sakho ukuze abangaphansi kumelwe abe ncamashi ngakho, yini okulindele kumqashi wakhe, esihlalweni umabhalane abavamile. Zama ukuthola indawo ephakathi okubi wazalela ukhetho, yokwenqaba ngawakhamela out ngisho izwi lokudunyiswa, futhi ezithambile inceku kumqashi ongenayo alinge ukukhombisa ulaka lwakhe.

"Veto" ekhanda, noma Okungamelwe ukwenze

Ngaphambi uthola impendulo oyifunayo, futhi indlela ephumelelayo kanjani ukuba ngahlule abangaphansi, kumele ayejwayele uhlu izenzo kungavunyelwe, ukwephulwa kwamalungelo okuzokwenza le ncazelo ichaza wena njengoba kubuhlungu ngempela futhi eyihlongandlebe engumashiqela abakhulu-ngobala:

• Iya ubuntu. Ukuhlaziya ngazinye, ezingahlobene imbangela abasebenzi izinga - indlela eqinisekile ukulahlekelwa abasebenzi.
• ithoni Ukwandiswa liphenduka scream. op Wild akusho okwesabisa abasebenzi, hhayi abaphoqe ukuba bamlalele, eqinisweni, le ndlela yokuziphatha uke bebonisa ubuthakathaka bayo kanye nokungakwazi uqukethe imizwa yabo, ngakho ukulawula.
• samopohvala avamile futhi ukuboniswa yokuzibona ebalulekile. Shona, touted yena kuphela futhi akakaze aphuthe ithuba beziqhayisa impumelelo yakhe, ukuze abonise indlela umzimba wakhe inkampani engasoze babangela yona inhlonipho collective ukwesekwa, ngisho ngimthande kakhudlwana abalulekile.
• Ukwephula izimiso zokuhle neziqondiso kosuku ngakwesokudla lokungena isibalo 'amakhosi. " Uma umholi ivumela yena ukuba imisebenzi ehlobene isigaba kungavunyelwa kuye (ngesimo engapheli ucingo izingxoxo inkanuko yakhe, usebenzisa ama-headphone, ehlezi kwi-Inthanethi, i-Skype akuyona ezindabeni zebhizinisi, isidlo emnyangweni), abaphathi okhonzile maduze ziqala ukuthatha isibonelo sakhe, ngokushesha okwenza enqabelo esisemthethweni esisemthethweni.
• ukusebenza evilaphayo, ukungabi nasithakazelo ngenxa yalokho, ukuntuleka imibono egqamile futhi imizamo. Uyini kumqashi, banjalo abasebenzi. Umholi, hhayi besekela ibhizinisi bomdabu, noma kunjalo, isenzo sabo ukuthelela abantu abamlandelayo.

isigaba ukuphathwa, amasu namaqhinga futhi

Naphezu yizinhlobonhlobo, ukuphathwa abantu esisebenzayo Psychology ihlukaniswe izigaba ezimbili:

1. Indlela eya empumelelweni, ehlezi endaweni enhle livundle entanyeni abangaphansi, noma ethola umholi uzwela.
2. Umgwaqo ukuba iphumelele winner ebulawa abangaphansi, noma ngamandla ugqozi.

Umholi ekhetha amaqhinga ezifanele - kuye izimfanelo siqu, okuhlangenwe nakho kwabo kanye lekutsatfwa ngayo kubantu abavamile nje.

Isigaba sokuqala sihilela ofihlekile ukulawula umuntu: zokukhwabanisa, ukwesaba, ukululazeka, ukuzizwa unecala, ukucasuka. Cabangela lezi zindlela kabanzi.

zokukhwabanisa

Izikhundla njengendlela yokulawula esikhoselweni kusho ngumuntu zobuqili, njengoba singahambi ngobuqili, enqophe imigomo yabo exposure womuntu. Ezimweni ezingavamile, imigomo oyinhloko zinhle, kodwa ukuphululwa, ngokwesimo sawo, akulutho ngaphandle isenzo ukuthonya abantu ukuthatha ukuphoqwa neqondayo sezinqumo okungekuhle. umehluko Its main kusukela kuhanjiswa ngokuzikhethela ukuthi abantu nje musa ukushiya ukukhetha ukuthatha inkambo ehlukile, ngaphandle eziphoqelelwe.

Kulokhu liphathelene umqondo, kuye ubunjalo ikhanda, ingasetshenziswa siqu izinjongo zabo zobugovu noma ukuze kuzuze inkampani. ilawulwe isimiso lokusebenzisa izindlela zokwenza uhlanganisa ukuphathwa bale midlalo yadala intukuthelo, intukuthelo, ukwesaba, icala.

Intukuthelo, intukuthelo

Aphonswe zokuphola noma ngqo amabombo ibinzana engathandeki mayelana ibhizinisi njengoba isisebenzi ku ngemuva Udumo athuthukile enye inceku e 9 Ezimweni aphume 10 liyanqoba, futhi konke sibonga abantu esingokwemvelo ukubangisana uzizwa. Ukuvusa isicelo elibukeka njenga leli: "Petrov lolungenamaphutsa abhekana ngayo umsebenzi, kodwa wenza kanjalo abakwazi?" Noma "Wena Petrov ubambe ikhandlela abalungile neze!" Noma sigcwale amanzi umsebenzi Cocktail "Wena ayikwazi ukwenza lutho, kodwa Petrov!" imizwa kuqhume - ukuthukuthela, inzondo, isifiso bafundzi ematfuba ekukhombisa emakhono abo futhi afakazele ukuthi, futhi, ikani kakhulu futhi kungaba - odlulela abasetshenziswa ukwenza ezihlukahlukene imisebenzi. Ngaphandle kokucabanga mayelana nohlobo izenzo zabo, inceku, engazi, kusiza ukuhumusha imiqondo eyinhloko.

ukwesaba

Akunakwenzeka ukunquma ngokunembile isimo yokwesaba iziphathimandla: kungashiwo ngokuthi igunya umholi despotic, nceku ababuthakathaka sengingene noma ukusabisa efomini: "Ukuze ukungalaleli non-ukuhambisana Izinjongo - ukuxoshwa" Bhangqa zokusatshiswa yaphela ukubala abasebenzi recalcitrant ukuqinisekisa amagama uzoba nelungelo umphumela: abasebenzi abazisa indawo, ngeke aholwe abakhulu. Kuphela Kulokhu, abaphathi ubuhlobo nalabo abangaphansi azisekelwe nenhlonipho, self-ungaweli igama ibhizinisi, futhi ngokwesaba banal ukuphelelwa imisebenzi yabo.

unecala

ukuphathwa esicashile, eyakhelwe wecala, zihlanganisa izindlela lapho ikhanda sokuhoxisa yamemezela bonke abasebenzi umnyango amabhonasi noma iholide ngenxa izinga abampofu umsebenzi omunye wabo; noma ngaphandle kwe-premium (iholidi) kusalokhu kungenye umsebenzi ngenxa enganele intshiseko abanye. Ukwamukelwa ingcindezi, ngokusekelwe umuzwa wecala, sifuna kubangele isisusa ukuze asebenze kangcono, ukuze ngingasebenzisi ukuletha nezinye.

ukuphathwa abantu Psychology, esekelwe sicasulwa unamakhono wakhulelwa anganika namiphumela, kodwa isebenza ezimweni lapho umthelela ezifihliwe kuyadingeka ngezinhloso ezinhle, hhayi ngoba zabo ubugovu, namabutho angaphandle kanye nezinsiza.

Isigaba sesibili kuhilela ukuphathwa izindlela ezingaphezu ezithembekile enqoba ukuthembeka, nekuzuza bobabili kanye nokugqugquzela asebenzayo of yeningi Inqubomgomo umthelela.

Kusizuzisa

Ukuze ube umholi omuhle, kufanele uqaphele ukuthi ukuziphatha kwakho, izenzo, kanye nobudlelwano abangaphansi ngqo kuthinte microclimate salowo mnyango, abasebenzi sengqondo ukusebenza futhi umkhiqizo imisebenzi eyenziwa. Umholi kufanele bakwazi ukuthi baqikelele, kugcugcutela nethimba lakhe, ukuthelela kubo ngomdlandla yakhe, nokuhola ngokuba yisibonelo esihle futhi ukuba ilungele kubo. Umholi Lovely - hhayi odukisa okhonzile isilwane kokwesaba, ukucindezela bese kuphakamisa izingxabano. Umholi kweqiniso - Lowo, njengokuba nazi Psychology isisebenzi ngasinye, nemigomo yakhe, amagugu kanye izifiso, siqondisa ukugeleza amandla endleleni efanele. Ngaye, akukho amakilasi social "abaphathi nalabo abangaphansi," asinikezwayo kuze kufike ezingeni lokuthi ngeke kodwa ezibangela wokwenama, uthando lwakhe, ukwazisa nokuhlonipha yonke nangokuzithandela bamlandele.

Dumisani, ukuthopha, isikhuthazo

Kuyinto imfihlo ukuthi wonke umuntu udinga udumo njalo, isikhuthazo ukwamukelwa yezenzo zabo. Inhloko - umuntu ubani onganikela abangaphansi oyifunayo. Sifaneleka udumo, Sinika abasebenzi engcono, ukuqashelwa impumelelo yabo - ithuluzi eliphumelelayo ukuthola ithemba nokuhlonipha collective ugqozi yayo ngisho Imiphumela brilliant xaxa. indlela ephumelelayo yokulawula ukudunyiswa kahle eziphambili, lapho umnikazi kusengaphambili ekubonga inceku, isibonelo: ". Senginqume ukuphathisa lo msebenzi kuwe, ngoba kuphela uzokwazi ukubhekana nakho" Isikhuthazo okubonga abasebenzi (bese kanjani: "Isikhulu ecabanga Ngingumfana okungcono, futhi ngivele awukwazi ukuthatha it") akhiphe oda ngentshiseko redoubled nokukhuthala. Kulokhu, boss, umbono ocacile kanjani ukuba ngahlule abangaphansi kwakhe, eyodwa shot ubeka phezu ngemicu izinyoni ezimbili: ukufeza ukusebenza omuhle kakhulu umsebenzi, futhi kwandisa isibalo sabantu abaqotho.

art ugqozi

Kubalulekile ukwazi ukuthumela eziningi abantu letehlukene kanye amazinga ehlukene kahle nemakhono indlela eyodwa. Kuze kube yimanje, ilungu leqembu ngalinye lidinga ukuthola indlela ngamunye, ukuze ufunde izisusa nezifiso zayo futhi, ngenxa yalesi simo, ukuthuthukisa ugqozi. Phela uma izisusa ecacile, kuba lula ukudlulela phambili, waliguqula isixuku wahlukana ibe namandla, okuhloswe ngaso umphumela iqembu enobungane. Umphathi akumelwe nje bagcine ngokufuna ukwazi ugqozi, kodwa futhi ukuba ngilondoloze isimo sengqondo lokulwa, ukuya ukumelana nomoya, beshaya inkolelo impumelelo esisemqoka uma ngenxa yezimo abhekene ithawula lakhe ... Ngaphezu kwalokho, omunye omkhulu izimfanelo kumqashi kuyizikhali zikaNkulunkulu yikhono ukuxazulula ngendlela efanele futhi esheshayo ukuxabana phakathi kwabasebenzi, ngaphandle kokubandlulula ngoba zombili. Udweshu ka "umphathi-okhonzile" umholi lochwepheshe kanye kuphela - ekuqaleni career zokuphatha, futhi ngisho nangalesosikhathi ngaso sonke isikhathi.

zamakhono

Abangaphansi ngokuvamile sinake indlela umphathi wabo onekhono endaweni ephathiswe bona, kungakhathaliseki ukuthi unolwazi nemakhono ladzingekile. Kufanele uzilungiselele okwesikhathi kokuhlaziywa ekuyalela kahle, ube nesithakazelo esijulile kanye nokuhlaziywa enemininingwane yamakhono awo phezu ingxenye ezigcemeni wakho. Ngakho wena nje kudingeka bazi mayelana nemisebenzi yabo cishe konke njalo ngcono futhi ubuyise isizinda solwazi. Emehlweni ikhanda leqembu - samuntu ukuphelela, brilliance elikhanyayo, ingqondo ababezibheka, noma kanjani wakwazi ukufeza kulendawo? Awufuni ukudumaza abasebenzi babo, futhi nakakhulu ukuba nomuzwa wokuthi abakufanelekeli umholi, Sokuzivikela njalo kubo ezindabeni ongazijwayele? Isifundo, ahlahlele abuye njalo bafunde babe ace ensimini yakho, hhayi yemfanelo abo abasebenzi, noma okushiwo "ikhanda" imigomo "nceku"?

Igama loxhumana naye

Sebenzisa iseluleko sokusebenza kwengqondo eyaziwa Dale Carnegie, owayephikisa ngokuthi igama - lena umsindo emnene kithi. Isikhalazo egameni umuntu kwandisa ukubaluleka emehlweni akhe futhi bezibona interlocutor. Call abangaphansi kwakhe hhayi ngegama, izidlaliso, futhi ngokuqinile ngokuvumelana negama, futhi noma kunjalo akumelwe aphanjaniswe hhayi phendulela it. Le nqubo elula kukuqinisekisa indawo kanye inhlonipho kwabanye.

Listening - futhi i art

Funda lalelisisa interlocutor, ukugcina ngobuso kubonise isithakazelo inhlonipho, benganakwa isineke noma, okubi kakhulu, ukunganakwa. Kuleso simo, uma ungavumelani ngamazwi akhe, hhayi ezisheshayo uphazamisa ingxoxo izingxabano zabo. Lalela umsebenzi ngaphambi umkhaza ekupheleni uyawazisa umbono wakhe bese kuphela ukukhuluma umbono ngale ndaba. Ikhono ukulalela bese cabanga imicabango yabantu ababeholwa ukukhulisa idumela lakho kuphela futhi ayinqobe maqondana iqembu.

Ukusebenzisa e zabo imodeli ukuphathwa amasu kanye namathiphu engenhla, uyokwazi ukuqonda ukuthi ukunqoba abangaphansi, mhlawumbe sibe omunye wabaholi phezulu besikhathi sethu.