Ukubhukuda - kuyini? Izizathu zokuxhaphaza, isimo kanye nezindlela zokubhekana nazo

Ukufika ekuhlanganyeleni okusha, wonke umuntu engozini engafanele ukufaka ukuphila kwakhe kwamanje ngokuvumelana nemithetho ethile, ngaleyo ndlela eba nesimo sengqondo esibi kubalingani bakhe kanye nabaphathi. Kuhle uma uqonda ukuqonda ngokushesha amaphutha akho bese uwalungisa, kodwa uma ukuphikisana okuye kwaqala ngezizathu ezihlukahlukene kudlula kakhulu, isisebenzi esisha singase siwe umphangi wokungazithandi jikelele, ukudelela, ukuhleka usulu, namasu amancane nezinkulu ezingcolile. Lesi simo se-psychology sabizwa ngokuthi "mobbing". Yikuphi lokhu nokuthi singamelana kanjani nakho, sizoxoxa ngokuningiliziwe kamuva kulesi sihloko.

Umehluko phakathi kokuphikisana nokuqhuma komsebenzi

Okokuqala, udinga ukuqonda kahle ukuthi yini ehlukanisa ukuxubha kusuka ezigumbini ezijwayelekile, hhayi okuvamile kunoma yikuphi ukuqoqa. Isibonelo, lapho umphathi ejezisa ukuthungatha, ngoba ukhohliwe ukudlulisela amadokhumenti kumuntu, bese usuka kuye unobhala wakhe, owakukhumbuza lesi sabelo izikhathi eziningana, kanti lokhu akuyona ukuhlukunyezwa, kepha ukuphendula kungakhathazeki kwakho.

Kodwa uma ufika emsebenzini, uhlala uzwa inkulumo evela kubalingani bakho: "O, ngifikile, futhi sasizicabange, singaphansi kwemoto futhi, ekugcineni, sisindise emphakathini wethu!" Noma thola ukuthi yini ekhompyutheni yakho Ilahle amafayela abalulekile, amadokhumenti axubene, futhi etafuleni yizingxenye zekhamera yakho oyintandokazi, njll, ngakho-ke, kungenzeka ukuthi uyisisulu sokuxhaphaza.

Kwamanye amaqoqo, into enjalo enengekayo ingavela ebuhlotsheni phakathi kwabantu ngabanye. Isibonelo, umphathi uphonsa omunye wabangaphansi, obonisa sengathi akayithandi. Lesi simo sengqondo sithiwa "ukuxhashazwa".

Yini engabangela ukuhlukumeza

Ngakho-ke, ukuxhashazwa nokuxhaphaza - kuyini? Yini ebavusa? Njengoba kuvela, ngokuvamile izizathu zokuvela kwalezi zenzakalo ziqondakala kahle, futhi omunye wabo angaba nomona oyisisekelo.

Cabanga nje okwesikhashana - eqenjini lapho umsebenzi osemncane kunayo yonke isikhathi eside esedlule ngaphezu kwezingamashumi amane, ufika osemncane, ogcwele amandla nesisebenzi samandla. Kuyaqondakala ukuthi ngeke kwamukelwe ngokushesha ngezingalo ezivulekile. Futhi ubusha bakhe, nempilo yakhe, kanye nethuba lokuwenza kalula umsebenzi, lizobangelwa yibo "osebenza nabo" abahlala ezindaweni zabo, umona.

Futhi uma phakathi kwabasebenzi inkampani yabantu abaye bephupha isikhathi eside, kodwa abangazange bakwazi ukunyuka izinga lezemisebenzi, bangaya futhi kube lula ngokwanelisa izifiso zabo siqu: ukwenza umzamo wokuzithoba ngokuphelele omunye wabo osebenza nabo. Njengoba into evame ukukhethwa umuntu obuthakathaka, futhi inqubo yokuhlukumeza kwayo ivumela izixuku ukuba zizwe abantu abalulekile.

Ukuxoshwa kuyisibonakaliso sokungahleleki

Emaqenjini anemisebenzi engahleliwe ehlelekile neyasatshalaliswa abasebenzi, i-mobbing nayo ijwayelekile kakhulu. Emsebenzini, lapho abantu bevame ukugijimela ekwenzeni lutho futhi befuna noma yiliphi ithuba lokubulala isikhathi, lo mcimbi okuthiwa ubonakala uba yinto engayithatha, ivuse futhi yenza kube nenjongo.

Ezimweni ezinjalo, noma yikuphi ukukhathazeka kungaba yisidumbu. "Udinga ngaphezu kwanoma yini? Yini oyenzela umphathi? "- lezi yizizathu zokunganaki okuvamile. Ngendlela, amaqoqo abambisene nabo abhekene nengozini ikakhulukazi kulokhu, lapho kungenakwenzeka ukuqhubekela phambili emkhakheni uma ungesiyena oyithandayo.

Izimbangela Zokuxoshwa

Isizathu sokuxoshwa kungaba ukuncintisana okunzima. Njengomthetho, esimweni esinjalo, isisulu asikuthandi nakakhulu, nje-ke isisithiyo esikhungweni esinqunyiwe noma esikhokheni.

Kubalulekile ukwazi ukuthi ukuxubha emsebenzini kuvame ukuhloswe kubantu abanezici ezithile. Njengoba abacwaningi bebheka, izisulu zalo, njengombuso, ziyi-whiners, ezinobuntu obuthakathaka futhi obuyinkimbinkimbi, futhi futhi ziphikisa ngokumelene nesizinda jikelele (okuthiwa amahlombe amhlophe), ama-morose kanye nabanesizungu abangenasici. Bonke bangabangela ukucasuka kanye nesifiso sokwenza futhi bahlazise ozakwabo nabaphathi.

Sibuye godu ngokuthi ngubani ongaba yisisulu sokuhlukumeza

Abantu abazitholela ngaphansi kwengcindezi yengqondo kudingeka baziswe ngokuningiliziwe, ngoba, ngokubanzi, noma ubani angase abe esitokisini somuntu ohlukunyezwayo. Futhi endleleni, ngokungafani nokukhwehlela ebuthweni noma ukuxhaphaza esikoleni esikoleni esikoleni esikoleni, lapho ngokuvamile bephishekela umgomo wokunqoba isisulu futhi okwenza ukuba ahluleke, i-mobbing isebenza kulabo abafuna ukuyiqeda, ukubaphoqa ukuba bayeke.

Ukubamba iqhaza eqenjini kungabonakalisa kokubili abasanda kufika, into eyingozi kulabo abadala, nabasebenzi abanekhono abanolwazi, ukuphoqa osebenza nabo ukuba bahlupheke ngokweqile.

Izintandokazi zabaphathi bazoba nomhawu ngomona, futhi izinduna zezinga eliphansi zizozama "ukucindezela" ukuze zibeke endaweni yazo "elula" futhi zihlale. Ngokuvamile ukumbumbuluza kuncike kubasebenzi abangenangqondo, abazinikele ngokweqile nabaqhoshayo (isisulu akuzona ngaso sonke isikhathi ingelosi) ngenxa yokungazwani ngokujwayelekile ngobuntu babo noma abantu abenqaba ubungane obuhlongozwayo, futhi ngezinye izikhathi imbangela yokuhlukunyezwa ngokobulili kubaphathi (ngokuvamile lokhu kusebenza Kakade kuya ku-bulling).

I-mobbing ikhula kanjani?

Kungakhathaliseki ukuthi i-mobbing ikhula kuphi (esikoleni noma ehhovisi), ihamba ngezigaba eziningana. Futhi isisekelo sokuvela kwalesi simo sengqondo, njengokungumthetho, isimo sezulu esingenalo impilo eqenjini, elikhungethwe ukucindezeleka okukhulu ngokomzwelo. Awukwazi ukuhlala isikhathi eside, ngakho-ke amalungu eqoqo angaboni ngokungazi ukuthi ngubani "onecala", ohlala njalo eba ngumuntu obangela ukucasula okujwayelekile (sesivele sikhulume ngobuntu bendoda ngaphezulu).

Ku-scapegoat ekhethiwe, ukuhlekwa usulu nokuhleka usulu kuqala ukuthulula. Ngokuhamba kwesikhathi, lokhu akwanele, futhi abasebenzi noma ofunda nabo, abanesithakazelo ngokushushiswa, sebevele bezama ukuhlambalaza isisulu, benza umshini wokuzungezile ngokuzungezile ngendlela yokuntuleka kokuxhumana nokusekelwa, okuyiqiniso, okungeke kwahluleka ukuphazamisa ukusebenza komsebenzi.

Lokhu okugcina, kubangele ukunganaki iziphathimandla, ikakhulukazi uma kungenasithakazelo emiphakathini yabangaphansi kwayo. Ngenxa yalokho, lesi sisulu se-mobbing kufanele sishiye ndawonye.

Izinhlobo Zokuxuba

Ngokwengqondo, kunezinhlobo ezimbili zokucindezelwa okushiwo: okuthiwa umhlophe nomnyama. Yize kucacile ukuthi okushiwo ukuxukuza akuxhomeki kulokho "umbala" - ngaphansi kwanoma yiziphi izimo kusalokhu kungumqondiso wokungcolile, futhi njalo nje ukuthambekela okudabukisayo kwabantu abathile.

I-"White" (latent) mobbing ibonisa ngasese. Ukucindezela, njengomthetho, kufihla, futhi abasebenzi bakwenqaba ngenkuthalo nganoma yiluphi uhlobo lwezenzo ezingavamile. Bagcizelela ukuthi umuntu ozwa sengathi uyisisulu umane nje uyathinta futhi u-hypochondriac.

Ngendlela, lokhu kuziphatha kuyinkimbinkimbi kakhulu, njengoba kuphoqelela i-underdog ngaphansi kwengcindezi eqhubekayo yokungabaza izimfanelo zabo zobuchwepheshe nezomuntu siqu futhi bazame ukusungula ubudlelwane nabalingani babo ngeze.

"Ukumnyama" ukushayisana kuyinkimbinkimbi evulekile. UMobert ngesikhathi esifanayo unikeza isisulu ukuthi siyijabule okuthile, futhi sazisa ngokuqondile ukuthi lesi sisebenzi asikho eqenjini. Lokhu kusekelwa yibo bonke abanye.

Amathuluzi wokuxuba

Ukuxoshwa nokuhlukunyezwa (okuyisisekelo kanye nezindlela zokubhekana nazo esizicabangayo kulesi sihloko) kubonakala ematheni athile wezishushiso.

Ngokuvamile lokhu kungumfana, ngenxa yalokho isisebenzi esingavele singabonakali kubalingani bakhe: akekho okhuluma naye, akahlanganyeli izindaba, akamenyelwanga kumaqembu ezinkampani futhi ngazo zonke izindlela angayinaki ubukhona bakhe.

Ngokuvamile isisulu sisetshenziselwa ukukhethwa kwe-nit okungalungile. Lokhu kuziphatha kuyisici esikhethekile somphathi ngokuphathelene nomuntu oyisisulu-ongaphansi.

Abasanda kufika bavame ukusebenzisa izikhali ezinjengokungaqondisi kahle. Isibonelo, uma isisebenzi esinolwazi oluye safundiswa ukuba sithathe isikhundla somuntu omusha sizozizwa emncintiswaneni wokugcina, ngakho-ke angakwazi ukuphazamisa ulwazi oluthile ngamabomu futhi kubangele ngenxa yalokho ukunganaki kweziphathimandla ngezinga lobuchwepheshe labasanda kutholwa, kuze kufike ekuxosheni kwakhe.

Izisulu zokuxhaphaza zingalimaza kokubili izinto zomuntu siqu, futhi lezo ezithintekayo ngokwezimali, futhi kwezinye izimo zize zisebenzise nezindlela ezisongela impilo (i-laxative itiye noma uhambo - yebo kancane kulokho okushiwo yi-scoundrel engqondweni!).

Yini engingayenza ukuba ngizithokozele

Ukuze ugweme ukungqubuzana okungenzeka endaweni entsha yomsebenzi, kufanele wenze ngokushesha isethi yemithetho ethile:

• Ungazigabisi. Ukuphumelela kanye nezinzuzo ezisobala zomunye wabasebenzi kungacasula leli qembu. Umona, njengoba uyazi, ungashukumisela abantu ezenzweni ezingathandeki kakhulu, ngakho ungamvusi: ungazigabisi ngomuntu ocebile, uchithe kakhulu iholide, imoto etholakele njengesipho, njll.
• Zama ukuthatha masinyane imithetho lapho le mibuthano ihlala khona. Kunoma yimuphi umphakathi okhona isikhathi eside ngokwanele, ukuvela okungenakugwemeka kwehlobo lomqulu wezinkampani, lapho wonke amalungu alo angaphansi. Umuntu ongamnaki (ukuhlanganyela ngokuhlanganyela, ukuvinjelwa ukwakheka emsebenzini, uthatha ngokuhlonipha usuku lwakhe lokuzalwa noma eminye imikhosi yomndeni, njll), izingozi ezibangela isimo sengqondo esibi sisebenza nabo ngisho nomphathi.

Ukuziphatha okufanelekile kuyindlela yokugwema ukuxhaphaza

Imithetho engenhla ingase isetshenziswe ngamaphuzu ambalwa ambalwa azovimbela ukuhlukumeza:

• Enhlanganweni, umshayeli ubalulekile ukubona ngokushesha umholi ongakahleleki ukuze abhalise ukwesekwa kwakhe.
• Omunye kufanele agcinwe kulezi zitatimende: ungahlaziyi ozakwabo futhi ungabahlezi ngabo.
• Ungaphenduli futhi ungacasuli emazwini acala.
• Yiba nobungane futhi uthinteke kuwo wonke umuntu, kodwa ungagcini umusa futhi ungazitholi.
• Ungazivumeli ukuba uhlazeke, ngoba kunoma yiliphi iqembu abayithandi ukungabonakali futhi ababuthakathaka.
• Zama ukukhuluma ngobuqotho nomhlukumezi wakho, kodwa kubalulekile ukuzola futhi ungahambi ukuthuka. Umbuzo owabuzwa ebunzini: "Angizange ngithande okuthile?" Izokwenza kucace ku-MoBber ukuthi uhlele isimo futhi ngeke uthule.

Imiphumela yokuxosha

Wonke amathiphu angenhla kufanele asize ukugwema noma okungenani ukunciphisa isimo sokuphikisana. Futhi lokhu kubaluleke kakhulu, ngoba ukuxhaphaza nokuxhashazwa kunemiphumela emibi kakhulu kulabo abashushisiwe. Njengezinye izinhlobo zobudlova, okukhulunywe ngakho akukwazi ukudlula ngaphandle kokulandelela: EYurophu, isibonelo, kwacatshangwa ukuthi abantu abangu-10% abacindezelekile emsebenzini bazinikele.

Izisulu eziningi ngenxa yesimo sokucindezeleka eziqhubekayo ziba nokulala, izimo ezingenayo i-neurotic zibonakala futhi ukuzivikela komzimba kuphazamisa, okungenjalo, okungeke kwenzeke kodwa kuthinte ikhono lokwenza umsebenzi wabo wokusebenza.

Indlela yokuziphatha kahle isisulu se-mobbing

Cishe uqonda kusukela ezintweni ezikulesi sihloko, lapho sixoxisana khona, ukuthi yini - ukubonakaliswa kwengqondo yeqoqo engaholela emiphumeleni enzima kakhulu. Ngakho-ke, uma indlela elula yokugwema ukuhlambalaza - ukuxoshwa - akumukeleki, futhi isisulu siyakwazisa ngempela indawo yakhe yomsebenzi, sidinga ukwenza konke okusemandleni ukuze senze le nxenye isikhathi esifushane:

• Isimo samanje endaweni yokuqala kufanele sibhekwe njengethuba lokuqeqesha ukukhomba ubuthakathaka babo nokuqinisa izici zobuningi ezisiza ukulwa nokucindezeleka.
• Isisulu kumele sizame ukuhlasela, uma singenalutho, futhi lokhu kungaletha umphumela. UMobert, ekutholeni ukuthi akakwazi ukulimaza isisulu, wayezoyeka imizamo yakhe.
• Kuhlale kunokwenzeka ukuhlanganisa iqembu labantu abafana nalabo abangamelana ngokwanele nomashiqela.
• Thola umphathi ongakwazi ukuvikela kusuka ekuhlaselweni.
• Ukubhekana nesazi sokusebenza kwengqondo.

Futhi okubaluleke kakhulu - udinga ukufunda ukuhleka wena futhi phezu komuntu ohlukumezekayo, noma ngubani ongakwazi ukuthatha indawo yesisulu (futhi akekho owaziyo ukuthi uzobhekana kanjani nalesi simo!).

Amagama ambalwa ngesikhathi

Udlame lomzwelo emsebenzini luyisici esingathinti kuphela isisulu, kodwa ithimba lonke. Phela, abakwazi ukuzinikela ngokugcwele emisebenzini yabo - izithakazelo nokunakwa kwabantu manje zizoqondiswa komunye.

Ngakho-ke, abaphathi kufanele baqaphele ngokukhethekile ukudala umkhathi osebenzayo phakathi kwabangaphansi, ukuqinisekisa ukuthi izingxabano eziphakama zixazululwa ngokushesha nangokufanele. Le ndlela kuphela ngeke ivumele abasebenzi ekuhlangenwe nakho kwabo okubabayo ukuthola ukuthi ubuhlungu bubuhlungu kangakanani, ukuthi buyini.