Ubuhlobo - kungcono ... Inkinga yentuthuko ubudlelwane

You ze cabango ngendlela eqinile imicu thina axhunyiwe nge konke okusizungezile? Kukho konke ukuphila kwami esisisebenzisa yona zingaqinisa noma zenze buthakathaka lezi izibopho. Ngo Psychology ukuze izincazelo zabo basebenzisa igama elithi "Ubuhlobo". Uyinto ngaphandle okuyinto akunakwenzeka ezikhona emphakathini wethu, ngakho-ke kuyadingeka ukuba wazi konke ezicashile ubudlelwano wokwakha. Kufanele akwazi ukunqoba izinkinga isakhiwo sabo.

Ubudlelwano - Yini lokhu?

Ngakolunye uhlangothi, igama elithi "Ubuhlobo" kucacile zonke ingane ngoba ingane emva kokuzalwa ukufunda ukwakha kubo. Kodwa ngakolunye uhlangothi, zingabantu izidakamizwa mncane kakhulu, engakwazi noma siyibone.

Uma uhlanganisa zonke izincazelo ezincwadini ku Psychology, singasho ukuthi ubuhlobo - iqoqo ukuxhumana phakathi bonke abantu abasizungezile. Wonke umuntu esixhumana ngibabona, aba zihileleke, kwakha isimiso esiyinkimbinkimbi. Kungaba okufutshane njengoba nabantu ezikhululekile. Kodwa, isibonelo, nabazali, sinalo sekukudala. Ziyakwazi elokhu ivela, futhi ihlale nayo ukuphila konke, kuya ekufeni kunanoma yimuphi kubahlanganyeli.

Inani

Umuntu akakwazi ezikhona ngaphandle ubuhlobo. Kusukela zisencane, ziba Usuqhubekile ebalulekile ekuthuthukisweni yayo kanye ukubunjwa njengomuntu ngamunye. Enganakile womuntu wabeka wagxila ebuhlotsheni. Sibhekene isidingo acute abangane nabathandekayo, sidinga imvume yabo kanye ukuqashelwa. Ukwazi omunye umuntu, sizofunda okwengeziwe ngabo nezwe kwawo kwangaphakathi. Lokhu kusinika amandla ukuze afinyelele imigomo yabo kanye nentuthuko zokudala.

Odokotela bengqondo baye bafakazela ukuthi izinkinga ebudlelwaneni ziyaxazululwa ngokuyinhloko ngokusebenzisa izinguquko ngokwakho. Uma ushintsha sengqondo yakho yangaphakathi ezweni, futhi ubuhlobo nabo kuzohluka ngempela. Lokhu kuvumela uhlelo isibopho siyahamba njalo futhi wayeka lapho efika isigaba ethile.

Ubudlelwano: isimiso esejwayelekile ukwakheka

ubudlelwane obufanele akhiwa ezingeni wozwela ngokomzwelo futhi commonality izintshisekelo. Bakhandwa elakhiwa singalokothi sithintane kanye nokuxhumana phakathi kwabantu, esikhathini esizayo kuthinte yimuphi umsebenzi ngokuhlanganyela.

Futhi ubudlelwano kukhona isimiso selectivity. Ngaso sonke isikhathi egqamile, kuye kwenkululeko izidingo abahlanganyeli kulezi ubudlelwano. Lokho, umuntu ngamunye owayekhona of ubudlelwano mutual olandela izinhloso zayo kanye nesidingo kubo. Uma ukufanisa ke ukuqaphela kwalezi zinhloso noma ukushintsha ubuhlobo babo ngeke akhona futhi ukuthuthukisa.

Izinhlobo ubudlelwano: izici kanye nencazelo

Nomaphi lapho kukhona umuntu, ubuhlobo phakathi kwabantu akhiwa. Ngisho umhlangano okusheshe zokuxhumana emfushane ziphathwa ngale ndlela. Kulesi sisekelo, zingase zihlukaniswe ngamaqembu amabili amakhulu:

• ibhizinisi;
• siqu.

ubudlelwano Business zihlobene imisebenzi ethile futhi ngokuvamile isekelwa yi-ke. Basuke kulawulwa kwezinkambiso zomthetho, okungenani izibopho ezinjalo kulawulwa kwezinkambiso zokuziphatha futhi izimiso zokuhle. ubudlelwano Siqu zisekelwe izici uhlamvu nozwela. Basuke ezilungisiwe kuphela ngezimiso zokuziphatha futhi ube eyinkimbinkimbi.

Uhlobo ngalunye ubuhlobo has izici zayo siqu. Kepha yilowo nalowo ngokulingana ehileleke ibhizinisi kanye nezokuxhumana siqu. Futhi izazi zokusebenza kwengqondo ziye zaphawula ubudlelwano phakathi ikhono ukwakha ubudlelwano nempumelelo siqu umsebenzi kuncike isimo eqenjini elithile ngesisekelo imisebenzi ethize.

ubudlelwane ohlelweni

Ubudlelwano akheke ecacile, okuyinto kwezinye imithombo ibizwa ngokuthi uhlelo. Singasho elabekwa kanje:

1. Okokuqala Imininingwane. Phakathi uthando phakathi kwabantu ukuxhumana esebenzayo on ezingeni esesimweni sokungaphili ngokuphelele. Iningi lolwazi, okuzokwenza ukunquma ezimnandi kanjani noma ezingathandeki ukuze thina interlocutor iwela ubuchopho bethu ngemaminithi ekucala yokuxhumana. Kulesi nkathi wabeka engumngane kokuhlaziywa nemingcele eziningi futhi ekunqumeni ukufana noma umehluko zengqondo imigomo.

2. kobungane nobudlelwane. Uma oxhumana naye kuqala yaphumelela, futhi ngokuphindaphindiwe, phakathi kwabalingani yakha ubuhlobo nobungane. Ziyakwazi esigabeni zesikhashana, okungase kuhlale iminyaka eminingi, futhi yini ngenye indlela efanele ukuba idlulele. On kobungane nobudlelwane phakathi kwamalungu abo zihlobene ezingeni ngokomzwelo futhi okunengqondo. Sinenkosi azithandayo, ukufana kwamazwi izimo nemizwa ngenkuthalo bashintshisane, ethola futhi unikeza amandla adingekayo. Kodwa bobabili abalingani ukhululeke ngokuphelele futhi akusho exhunywe ohlelweni ezifana zokuxhumana.

3. ubudlelwane ezinobudlelwano. Lolu hlelo ubudlelwano lisikisela baliqonde ngokujulile ezweni nomunye. Bobabili amalungu ukwethemba nomunye, iqhaza yonke imisebenzi futhi njalo ukunikeza zonke kungenzeka ukwesekwa.

Lezi izigaba ezintathu ohlelweni baqiniseka bonke abantu abahilelekile. Ngo ukuthuthukiswa ikusasa ubudlelwane ivuliwe multivariate amathuba amagatsha. Abakwazi abe luyingxenye ibhizinisi noma ukuthuthukisa obuseduze. Kunoma ikuphi, konke iqala nge izinyathelo kuqala ngenhla echazwe.

Kanjani ukuthuthukisa?

Qaphela ukuthi ubuhlobo akakwazi ukuthuthukisa. Ziyakwazi into ashukumisayo, okuyinto njalo kunyakaza. Lokhu kuwuphawu eyisisekelo ibuphi ubuhlobo ngokuphelele. Uma esikhathini esithile wayeka sokugcwaliseka kwaso, kokubili umhlanganyeli ayisekho azizwe aneliseke nabo. Okungukuthi ukwaneliseka main ingxenye ubudlelwano. Esimweni lapho angabe esaba ukuthuthukisa, bobabili abalingani uqale ukubheka imithombo emisha wokwaneliseka nenduduzo engena esimisweni esisha ubudlelwano. Futhi lokhu kusebenza ngendlela ubudlelwano siqu futhi ibhizinisi.

Ubudlelwano: Izinkinga

Kunzima ekuchumana, hhayi empunga by izinkinga ezihlukahlukene. Inkinga ye-Ubuhlobo sina matasa izingqondo bengqondo. Ochwepheshe hlaziya nabo futhi iphakamise indlela yokuphuma nesimo esinzima. Inkinga esivame kakhulu izingxabano ezithinta ngokuphelele zonke izinhlobo nezigaba ubudlelwane obufanele.

Umlando uyasitshela ukuthi ukuxazulula inkinga eyisisekelo cishe kungenzeki, ke sekuneminyaka ngaso sonke isikhathi, kodwa ukuthi iyini ngempela inkinga futhi sisebenze zokusebenza kwengqondo e isimo. Izimbangela zokungezwani, inkinga eyinhloko ubudlelwano kungenziwa elabekwa kanje:

1. An isithiyo ekufezeni oyifunayo. Uma umuntu oyedwa uthola ngendlela umgomo ezithandwayo zezingoma omunye umuntu, ubuhlobo babo yaphenduka inkinga engathí sina. Esimeni esinjalo we izingxabano kungenzeka ebuhlotsheni ibhizinisi, lapho abantu ezahlukene isicelo endaweni efanayo noma ufisa ukuthola umklomelo noma yiziphi izimpumelelo. Oxhumana nabo siqu nezinkinga ezinjalo azisenzeki kancane njalo.

2. umehluko kwenqondo. Le nkinga inkimbinkimbi kakhulu ukuphila nobudlelwano phakathi abahlanganyeli. Abakwazi kufinyelelwe esivumelwaneni ezindabeni ezihlukahlukene ukuze ubone ezinye antipathy ngamunye ofuna ukuphumela obala, ngeke kube khona esikhaleni esifanayo.

3. ukuhlolwa engalungile eyomunye umuntu. Lokhu sezizathu izinkinga ezivamile. Umuntu oyedwa kungase kwenziwe isibaluli nezinye izimfanelo ezinhle lumane siqhubeke sikudumaze namathemba angelona iqiniso. Futhi avuse isimo ingxabano futhi amacala ngokumelene nomunye umuntu, ziba imbangela yezinkinga eside futhi eyayizothatha isikhathi eside e-ubuhlobo, okungaholela ikhefu ephelele, uma kungenzeka ngokomthetho.

4. nemiphumela ethile engathandeki Real. Kukhona isigaba kubantu kunzima ukwakha ubudlelwano nomphakathi. Banezinhliziyo imvelo isilwi, nibakhulisa eziningi izinkinga nezinkathazo. Abantu abanjalo ngokuvamile aphule ubuhlobo futhi ayiyifuni ukwakha abanye.

5. Ukungaqondi. Ebuhlotsheni ngokuvamile abangela izinkinga ka miscommunication phakathi kwezinhlangano. Bobabili abantu babe nemibono yabo futhi awukwazi ukufinyelela ukusilela ngenxa umehluko othile. Ubudlelwano kwezingane nabazali ngokuvamile uhlushwa ngokunembile lezi zinkinga. Basitshela kuya ebesingagwenywa futhi solvable.

Ubudlelwano - into ebaluleke kakhulu ukuthi umuntu ekuphileni. Ngakho kufanele silazise kubo futhi ngokuphumelelayo ukwakha, hhayi ukuba alahlekelwe ikusasa labo.