Inombolo 8800: ukuxhuma line mahhala nokwamukela izingcingo

Abanikazi izinhlangano ezinkulu nezincane ngokwethukela ubuka indlela ukwandisa ikhasimende ukwethembeka futhi ukwandisa inani izicelo ezivela kozakwethu ezingaba khona. Enye indlela ukuthi afeze lezi zinhloso ukusebenzisa isevisi "Inombolo 8800". Xhuma mahhala abafonayo enhlanganweni yabantu umugqa kungaba cishe kuwo wonke opharetha mobile ezinkulu. Yini kungaba yinzuzo le sevisi inkampani, iziphi izimo yokusetshenziswa kwawo? Ngalolu futhi ku uxhuma kanjani eziningana 8800 uzobe okuxoxwe ngazo kulesi sihloko.

ulwazi olujwayelekile

Abanye abantu bacabanga ukuthi ngokuxhuma inombolo chweba izingcingo ukuthi ngeke ukhokhiswe ababhalisile ngesikhathi esifanayo bathola ukulayisha eziningana iziteshi. Nokho, lokhu akunjalo. Okukhathazayo ukuthi kuyothiwa zitholwa inombolo 8800. Connect iziteshi kungaba eceleni, ngoba izindleko. Ngakho, inhlangano zingase zithole inombolo (noma izinombolo eziningi uma kunesidingo), ulungiselele umzila futhi wamukele izingcingo efonini yakho evamile. Ukuthi kuleli cala ikhasimende uzothola? tariffing Non ubiza kule nombolo. Lokhu kuzokuvumela ukuba ukhathazeke ucingo isikhathi, futhi ugxile okusemqoka, unesithakazelo ukuxoxa umkhiqizo noma umsebenzi enkampanini onguchwepheshe.

isevisi Izici

Phakathi izici okukhethwa olucutshungulwayo angathanda ukubalula amaphuzu ambalwa kuzosiza abasebenzisi okungaba ukubazi isevisi "Inombolo 8800", okungase ixhunyiwe, ngisho ngaphandle kokuba iklayenti ezikhethiwe umakhalekhukhwini opharetha.

Akukho kubhekisela endaweni noma inombolo oluthile lapho soxhumana izotholwa, ezithathwe 8800. Lungiselela umzila okungagcini nje ukuba izinombolo zale ndawo, kodwa futhi ukuze kubhaliswe phesheya, ngisho kwelinye izwe.

Zonke amaklayenti okungase kube khona noma izinhlangano ezikhona ababiza enombolweni esinqunyiwe ngisho kusuka socingweni, ngeke ukhokhiswe ucingo, noma yini ubude kwaba.

Izici ezengeziwe

Kukhona ukuthi kungenzeka yokuhlela imenyu izwi. Lapho ngokushayela inombolo 8800 abantu ikhala uzothola phakathi IVR kanye bazokwazi kalula kumamenyu, ukukhetha lezo zingxenye eziwudingayo. Ngokwesibonelo, isimiso esinjalo isetshenziswa contact izikhungo, opharetha mobile, uma caller inikezwa umuntu ucindezela ikhi ezithile ukuthola ulwazi kanye ukuxhumana onguchwepheshe.

Angakwazi ukuthola izibalo ezingcingweni wathola.

Kukhona ngokungeza kuwebhusayithi ucingo imisebenzi yenhlangano okukodwa. Ngokuvakashela website yenkampani, ikhasimende uzobona inkinobho nge isaziso okukhethwa kukho ucingo. Lapho sicindezelwe, ke uyosenza inombolo 8800. Kulesi simo, iklayenti akubalwa baphathe ephathekayo.

Uma uxhuma inombolo 8800 (i- "Beeline" nezinye opharetha), ungathola ikhono ukuhlanganisa izinhlelo nokuxhumana namaklayenti (CRM). Lokhu kuyasiza kakhulu nxa azilobe olufanele database elilodwa iyatholakala kubasebenzi kwenhlangano.

Ingabe kungenzeka ukuxhuma inombolo 8800 kungekho imali nyangazonke?

opharetha Njengokuthi "Beeline" futhi MTS ukuba anikele inkonzo enjalo ngenkokhelo ezithile. lingakanani zingahluka ngokuya amasevisi eyengeziwe isebenze okuyinto ukwandisa inani imizuzu ukuthi anikezwa ikhasimende ngasinye sokukhokha. Ngokwesibonelo, MTS ngenkokhelo yenyanga ruble 770, ungathola imizuzu 550. Ngemuva kokusetshenziswa kwazo zonke izingcingo etholakalayo ngomzuzu engenayo inombolo 8800 lizokhokhiswa.

Kungenzeka ukuxhuma eziningana 8800 ( "megaphone") kungabikho izimali nyangazonke. Kuyadingeka ukuba ukuthenga inombolo (izindleko kungaba ku-oda ruble 2000) futhi kufakwe ruble 2,000 njengoba imali isiqinisekiso, ezizohlinzeka imizuzu 570 ka-non tariffing izingcingo ezingenayo. Zonke izingcingo ukuze uyiswe emva usebenzisa iphakethe khulula, bazobekwa icala ngokuvumelana uhlelo tariff. Imigomo yokusetshenziswa kanye izindleko amasevisi kumele ihlolwe esimweni ngasinye ku-portal opharetha mobile noma olusemthethweni web-nsiza.

Indlela ukuxhuma eziningana 8800 mahhala?

Xhuma inombolo yenhlangano yakho 8800, okuzokwenza ukwandisa isithakazelo futhi ukwethembeka amakhasimende, ngeke kube mahhala. Ngisho noma i-athikili ezithile kuwebhusayithi yomjaho uzothola olunye ulwazi, khumbula ukuthi une Shell out okungenani okunye ukukhokha yibhange noma wenze ikhokhelo yesikhathi esisodwa for yokufuna izinombolo.

Ngaphezu kwalokho, kuye ngokuthi izidingo nezifiso lenhlangano kumisa inani, kungase kudingeke ukuba kusebenze izinketho ezengeziwe, ezifana "auto isikhonzi" (itholakale ukuhlukahluka eziningana "Beeline") ukulondoloza imiyalezo ishiywe ikhasimende nokunye. Ngaphezu kwalokho, i-abanikazi bamabhizinisi ungase imititilizo ezithakazelisayo, isibonelo, kusukela "megaphone" ukuba esikhundleni ejwayelekile imisindo Ihubo ezithile noma ukubingelela amakhasimende of PBX virtual lenhlangano kwamakhasimende izingcingo kusuka kuwebhusayithi yakho (ngaphandle Sebenzisa anija mobile) kanye t. d.

isiphetho

Ixhuma amakamelo 8800 kufanelekile medium and enkulu amabhizinisi, onguchwepheshe kwamakhasimende (nama-call center, amahhotela, amatekisi, ukusiza amatafula). Le sevisi kuphela yezinhlangano, ixhunywe kuphela ngokusebenzisa Ochwepheshe yenkampani. Gcwalisa isicelo inthanethi ngokukhetha ohlwini lezinketho "Igumbi 8800", bese ulinda ucingo kwimenenja lenkampani noma uvakashele ihhovisi le-amadokhumenti kwetinhlavu kanye imibuzo hlandla.